Elimu Digital Privacy Policy

Governing Law: Kenya (Kenya Data Protection Act, 2019)

---

1. Introduction
Elimu Digital is committed to protecting your privacy and ensuring your personal data is handled in accordance with Kenyan law, including the Data Protection Act, 2019. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

---

2. Data We Collect
We collect the following types of information:
a) Personal Identification Information
Full name
Email address
Phone number
Date of birth
Profile photo (optional)
b) Account Information
Username and password
Course enrollments and progress
c) Payment and Transaction Information
Mobile money or card transaction records (via third-party payment processors)
d) Usage Data
Device information
IP address
Browser type and version
Time spent on platform
Course activity and assessments
e) Content Submissions
Courses, comments, reviews, quizzes, and any materials you upload

---

3. How We Use Your Information
We use your information to:
Provide access to our platform and services
Process payments and payouts
Personalize your learning experience
Communicate with you about your account or updates
Monitor platform performance and user behavior
Comply with legal obligations

---

4. Legal Basis for Processing
We process your data based on:
Your consent
Performance of a contract (e.g., providing access to courses)
Compliance with a legal obligation
Legitimate interests (e.g., improving our services)

---

5. Sharing Your Information
We do not sell your personal data. We may share it with:
Third-party service providers (e.g., payment gateways, cloud storage providers)
Government authorities when required by law or legal process
Course creators (only aggregated and anonymized data unless you enroll in their course)

---

6. Data Security
We take reasonable steps to protect your data, including:
SSL encryption
Secure server infrastructure
Access controls and authentication
Regular security audits
However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

---

7. Data Retention
We retain your data for as long as your account is active or as required by law. You may request deletion of your account and personal data by contacting us.

---

8. Your Rights Under the Kenya Data Protection Act
You have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to processing based on legitimate interest
Lodge a complaint with the Office of the Data Protection Commissioner

---

9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track activity, and analyze traffic. You may disable cookies in your browser settings, but this may affect platform functionality.

---

10. Children's Privacy
Elimu Digital is not intended for use by children under 13 years old without parental consent. We do not knowingly collect personal data from children.

---

11. Third-Party Links
Our platform may contain links to external sites. We are not responsible for the privacy practices of those websites.

---

12. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any significant changes through email or platform notifications.

---

13. Contact Us
If you have any questions or concerns about this policy or your data, contact us at:
Email: [email protected]
Phone: [Insert Number]
Address: [Insert Office Address]